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Why You Should Never Say I’m Sorry in Business English
In the world of business, first impressions are everything. Knowing how to communicate effectively and professionally in English is key to success.
5 min readMar 12, 2023
As a non-native speaker of English, it can be difficult to express yourself confidently when speaking with colleagues or clients. One mistake many non-native speakers make is using the phrase “I’m sorry” too frequently in professional settings.
In this blog post, we will discuss why you should never say “I’m sorry” in Business English and how to deliver convincing excuses without using this phrase.
The difference between apologizing and excusing
Apologizing and excusing are two different ways of expressing regret. An apology is a form of admitting guilt or acknowledging that you have made a mistake. An excuse, on the other hand, is a way of explaining why something happened that may be out of your control.
